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Your homepage is quietly wasting your ad budget.
Your homepage is quietly wasting your ad budget.

A homepage is built for net-new and organic visitors who arrive without much context. Paid clicks arrive expecting a specific message and need a landing page that matches the ad. Match the page to the traffic source and the same ad budget converts more.

Revenue won't tell you if you have a profitable business. These five numbers will.
Revenue won't tell you if you have a profitable business. These five numbers will.

If you cannot recall these five numbers right now, you are running a real part of your business blind. Contribution margin is what is left per order after every cost comes out. Blended CAC is every dollar that touches acquisition, not just Meta. LTV at 30, 90, and 365 days is the retention curve, not a single point. Conversion rate by device shows where mobile is quietly underperforming. Inventory runway is weeks of cover minus lead time on your best seller. Top-line revenue tells you almost nothing. These five tell you whether you have a business or just activity that looks like one.

Subscriptions aren't dead. Badly built ones are.
Subscriptions aren't dead. Badly built ones are.

Subscriptions still work. Badly built ones don't. Build the offer around a real decision point and a cadence that matches how the customer uses the product, remove friction the moment they need to change something, and choose convenience or discount deliberately based on your category. Do that and a subscription becomes an owned relationship worth years of lifetime value.

Your Best Pages on Google May Not Exist to AI
Your Best Pages on Google May Not Exist to AI

A study of 150,000 pages found that your top Google pages and your top AI-cited pages are usually not the same content.

Of the top 100 organic pages studied, 49 had zero LLM traffic during the entire one-month window.

How-to content, which fills most content calendars, gets cited by AI only 12% of the time. Trend posts and original data dominate.

Product and service pages generate more LLM traffic per organic visit than blog posts do.

GA4 undercounts AI traffic by default. Most LLM sessions are being miscategorized right now.

Three things you can do this month: make AI traffic visible in GA4, add an answer capsule to your top pages, and publish one piece of data you already own.

 

Let’s Talk Re-Warming: What It Is, Why You Need It, and When to Run One
Let’s Talk Re-Warming: What It Is, Why You Need It, and When to Run One

We just wrapped a re-warm for a brand mid-rebrand, six sends over five weeks, and the launch outperformed anything the old brand put out that quarter. Here's what re-warming actually is, why Gmail's 2024 rules made the stakes a lot higher, and how to know when you need to run one.

Your Best People Don't Stay for the Money
Your Best People Don't Stay for the Money

Pay is the baseline, not the bond. Genuine, consistent support is what earns loyalty and the extra mile. And part of looking after your good people is protecting them, by not making them carry someone who damages the culture or can't meet the standard the role needs.

Shopify built A/B testing into the admin. You might not need that testing app.
Shopify built A/B testing into the admin. You might not need that testing app.

Shopify built A/B testing into the admin. For a lot of brands, that paid testing app just became optional. Here is what the native tool covers, and when you still need to keep the app.

Shorter alternative if the theme has a tight character limit:

Shopify now has A/B testing built into the admin. Here is what it covers, and whether you can drop your paid testing app.

Email Segmentation Strategy: The 5 Segments to Build First
Email Segmentation Strategy: The 5 Segments to Build First

Most DTC brands run two email segments, VIP and everyone else, then blame slow growth on traffic. Usually it isn't traffic, it's relevance. Here's the email segmentation strategy we use: the five segments worth building first, and the flows that make them pay.

The Sidekick Prompts to Run Every Week (and the Routine That Makes Them Work)
The Sidekick Prompts to Run Every Week (and the Routine That Makes Them Work)

Pulse tells you when something's on fire. It won't tell you what's quietly true about your store every week. Here are ten Sidekick prompts to pull on purpose, organised into a weekly routine that takes under half an hour and runs like a free analyst.

Klaviyo Is Becoming Your CRM. Here’s What That Means for Your Brand.
Klaviyo Is Becoming Your CRM. Here’s What That Means for Your Brand.

Klaviyo is repositioning from an email tool into an autonomous CRM that makes and acts on customer decisions. The brands that win are not the ones with the fanciest AI, they are the ones whose data is clean enough to trust it with.

We read all 150 Shopify Spring '26 editions updates so you don't have to.
We read all 150 Shopify Spring '26 editions updates so you don't have to.
Shopify dropped its Spring '26 Edition on Wednesday. They're calling it the Everywhere Edition. 1...
If you ship to the EU, check your store has a return button. Most don’t.
If you ship to the EU, check your store has a return button. Most don’t.

If you sell to EU shoppers, your store now needs a button that lets them start a return themselves. Shopify doesn't build it for you, and most stores are missing it. Here's what changed on 19 June 2026, who it actually hits, and the small fix to put it right.

GEO for Shopify: Get Recommended by AI Search
GEO for Shopify: Get Recommended by AI Search

Your buyers stopped searching and started asking, and the AI now answers with a shortlist of products. So the game isn't ranking anymore, it's making that list inside the answer. Here's what the research actually says about getting recommended, and the five things to fix first.

The Klaviyo Welcome Flow Mistake Costing You 25% of Email Revenue
The Klaviyo Welcome Flow Mistake Costing You 25% of Email Revenue

A one-email welcome flow captures maybe 40% of the revenue it can earn. Build it to three emails and you're at 70 to 80%. Build it to five with a fork and you're closer to full capture.

 

A new AI model just launched. Here's what it actually changes for your Shopify store.
A new AI model just launched. Here's what it actually changes for your Shopify store.
There's a new AI model out this week. If you spend any time on LinkedIn or in a founder group cha...
Five numbers every US DTC founder should pull from the Klaviyo discounting report
Five numbers every US DTC founder should pull from the Klaviyo discounting report

Five numbers every US DTC founder should pin on a sticky note from the new Hurman and Klaviyo report on discounting. Why 70% of discount events lose money, why your sale is selling hero products to your best customers, and the post-sale crash you're probably not tracking.

Your discount problem is probably a buying problem
Your discount problem is probably a buying problem

Most DTC brands stuck in a discount loop have an inventory problem in disguise. Here's how to diagnose what's really driving your sales calendar.

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