Agency-level strategy, without the agency commitment.
One lead coach keeps your plan connected. Each month, the specialist best suited to your current priority steps in with advice grounded in current ecommerce work.
Specialists working on eight and nine figure ecommerce brands every week.Sound familiar?
You are past the startup phase, but growth has stalled and you are not sure why.
You have hit a ceiling
Your brand is growing, but you are not sure what is holding you back from the next level.
Spend is not working
You are investing in strategies that feel right but are not moving the numbers the way they should.
Going in circles
You are spending more time trying to figure it out than actually running your business.
The problem is not effort. It is access to experienced people who can see what needs attention and help you decide what to do next.
How EcomIQ works
Your lead coach gets to know your business, keeps the plan moving and brings in the right specialist for each priority.
Start with a clear plan
Set your priorities
You and your lead coach review the business and agree on the three priorities that matter most for the quarter.
Meet twice a month
Meet twice a month
Work with the specialist best suited to your current priority. Every session ends with clear actions and a plan for what happens next.
Get support between sessions
Keep the work moving
Ask questions and keep the work moving in your private Slack channel, with your lead coach and specialists there to support you.
Review and reset each quarter
Review what has changed, agree on what matters next and bring in different expertise as your priorities shift.
Expertise across the whole business.
Growth rarely comes down to one channel or one problem. We look across five connected parts of the business, identify what needs attention and help you build a clear plan your team can act on.
Reach and convert more of the right customers, profitably.
Find the right channels, improve how your brand shows up and turn more interest into sales without losing sight of what each customer costs to acquire.

Our Partners
Advice grounded in real work.
EcomIQ is backed by Pacific IQ, a Shopify Premier Partner. The same specialists coaching you also work directly with established ecommerce brands, so their advice reflects what they are seeing and doing now.
Your lead coach keeps the wider business in view and brings in the right specialist as your priorities change.
Meet the team behind the coaching→Year-on-year total sales growth while expanding paid acquisition from one channel to four.
Increase in returning customers after strengthening the brand’s retention strategy.
Growth in website sessions over four years of working with our wider team.
Your team from day one
Specialists working on eight and nine figure ecommerce brands every week.

Over the past two decades, he has built and grown retail and ecommerce brands. He scaled an Australian retail business to $10 million across three locations and 50 staff, then took Massa and SNKR Project beyond $98 million in combined revenue. Since founding Pacific IQ in 2016, he has worked with hundreds of ecommerce brands.

Over the past six years, she has coached more than 90 founders of seven- and eight-figure brands. With deep expertise in people and operations, plus a background in marketing, she knows how to turn a strong plan on paper into one a business can actually execute.

10+ years helping $30M+ Shopify brands grow.

$20M+ managed across Meta, Google, and TikTok.

500+ Klaviyo flows built to drive more revenue.

Site speed, migrations, integrations, and technical growth.

Organic traffic that compounds and lowers CAC.
FAQs
Your Questions
Everything you need to know before applying.
EcomIQ is built for founders who have proven the brand works but are not sure what is holding back the next stage of growth. If you want direct guidance from experienced coaches and specialists, you are in the right place.
An agency runs your channels for you. We help you run them better yourself. You keep ownership of your brand, your data, and your decisions, and you get direct access to operators who've built and scaled real DTC businesses.
No retainers, no handing over the keys, no being account number forty on someone's roster. It's strategy and mentorship from people who've done it, not done-for-you services billed by the hour.
Courses give you content to watch. EcomIQ gives you a specialist working with you, on your actual business twice a month, with Slack access between calls and quarterly strategy sessions. It's about implementation and accountability, not information.
We work with brands on all ecommerce platforms. However, our team specializes in Shopify, and Pacific IQ is a Shopify Premier Partner.
If you're on Shopify, you'll benefit from our deep platform expertise. If you're on another platform, we can still help with channel strategy, retention, and operations, just know our technical recommendations will be strongest for Shopify stores.
You start with a strategy call with a senior coach to set direction and pressure-test your priorities.
From there, you have a call every two weeks with a specialist aligned to your current goals, paid media, email, SEO, or tech, whoever you need most. Those calls focus on the next right step and exactly how to execute it.
Every quarter, you revisit the overall strategy with your senior coach to make sure you're still moving toward your bigger goals.
Yes. Your priorities shift across the year, so your support should too.
One month you might be deep in email re-engagement with Nikoleta, the next focused on Meta scaling with Mason, then SEO with Ava. You're not locked into one specialist or one channel.
Yes. Most of what we do travels well, Shopify, Meta, Klaviyo, and SEO work the same wherever you sell. If your store and ads are in English and you're selling DTC, we can work together.
Yes, 6months. Month 1 gets you a quick win. Months 2 to 3 are implementation. Months 4 and beyond are where compounding results happen. Real growth takes more than 90 days.
Still have questions?
Tell us about your brand
Questions about the numbers above, or about whether coaching would work for your brand. Anna reads every message.










